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BlackBullOZ.com Return Policy
- Return Eligibility
Customers can request a return within 14 days of receiving their order. To be eligible, products must be unused, unopened, and in their original packaging. - How to Return
Contact our customer service team via email or the website contact form to initiate a return. Provide your order number, reason for return, and photos if applicable. Once approved, follow the instructions to send the product back to our Australian warehouse. - Return Shipping
Return shipping costs are the responsibility of the customer unless the product is defective, damaged, or an incorrect item was shipped. In these cases, BlackBullOZ.com covers the return shipping cost. - Refunds
After receiving and inspecting the returned product, refunds will be processed to the original payment method within 7-10 business days. Shipping fees are non-refundable except for cases of delivery errors. - Non-Returnable Items
Opened or used products, perishable goods, and items not in original condition cannot be returned. - Faulty or Incorrect Items
If you receive a defective, damaged, or incorrect product, contact us within 7 days of delivery for a replacement or full refund. BlackBullOZ.com will cover all related shipping costs. - Contact
For any return inquiries, please reach out to our customer service team via the BlackBullOZ.com contact page or email boost@blackbulloz.com.
This policy ensures a smooth and fair return process for all customers, providing local support and fast resolutions.
Thank you friends for your trust in us and your companionship along the way!